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Hosted VoIP Edition As VoIP continues to mature and the number of new entrants with “me too” services in the market continue to increase, service differentiation and operational simplification become key. End customers are no longer interested in a “PBX replacement”. Instead they see voice as a strategic IT investment that increases business velocity through ease of use and integration into their business communication processes. The Hosted VoIP edition packages together the carrier-grade Synergy platform with a rich set of capabilities to address this emerging market need. Key capabilities include: Base Business Feature Set Business Feature Pack Mobility Feature Pack ACD Monitoring and Reporting SIP Deployment Server Web Attendant Console
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